SCT06 - Decision Support System
Analytics and intelligence tools to support business decision-making with data visualization and predictive insights.Overview
This capability provides business intelligence dashboards, data visualization, and predictive analytics to help you make informed decisions about your financial services platform.Features
| Feature | Description |
|---|---|
| BI Dashboards | Interactive business intelligence views |
| Data Visualization | Charts, graphs, and visual reports |
| Predictive Analytics | AI-powered forecasting |
| Custom Reporting | Build custom report templates |
| Recommendations | Decision recommendation engine |
Dashboard Categories
| Dashboard | Metrics |
|---|---|
| Executive | Revenue, growth, key KPIs |
| Operations | Transaction volumes, success rates |
| Customer | Acquisition, retention, engagement |
| Risk | Fraud, compliance, exposure |
| Financial | P&L, cash flow, projections |
Configuration Options
| Level | Features | Analytics |
|---|---|---|
| Basic | Standard reports | Historical data |
| Standard | Interactive dashboards, custom reports | Trend analysis |
| Advanced | AI-powered insights | Predictive analytics |
Analytics Capabilities
Descriptive Analytics
- Transaction summaries
- Customer demographics
- Revenue breakdowns
- Operational metrics
Diagnostic Analytics
- Trend identification
- Anomaly detection
- Root cause analysis
- Performance comparisons
Predictive Analytics (Advanced)
- Revenue forecasting
- Churn prediction
- Fraud probability
- Demand forecasting
Prescriptive Analytics (Advanced)
- Action recommendations
- Optimization suggestions
- Risk mitigation strategies
Report Types
Integration with Other Capabilities
| Capability | Integration |
|---|---|
| SCT01/02 - Channels | Analytics dashboard access |
| SCT05 - Subscriptions | Subscription analytics |
| SCT11 - Compliance | Compliance reporting |
| All Capabilities | Cross-capability insights |
Subscription Tier Availability
| Tier | Configuration Level |
|---|---|
| Starter | Basic |
| Professional | Standard |
| Enterprise | Advanced |
| Custom | Configurable |