Phase 3: Verification Process

Verification is the MOST CRITICAL phase. Without APPROVED verification, customers CANNOT be activated.

Verification Levels

Level	Approver	Customer Type
`TENANT_VERIFIED`	Tenant Admin	Standard/Low-risk
`POWER_TENANT_VERIFIED`	Power Tenant (Sonnect)	High-risk

High-risk customers (PEP, high-risk countries, etc.) require POWER_TENANT approval which may take 1-3 business days.

Step 1: Initiate Verification

Request
Response

Endpoint: POST /api/v2.1/customer/individual/{customerId}/verification/initiateHeaders:

X-Tenant-Id: 97e7ff29-15f3-49ef-9681-3bbfcce4f6cd
Authorization: Bearer {customer-jwt-token}

Status: 200 OK

{
  "code": 200,
  "message": "Verification initiated successfully",
  "data": {
    "verificationId": "verif-880e8400-e29b-41d4-a716-446655440030",
    "customerId": "cust-550e8400-e29b-41d4-a716-446655440010",
    "status": "IN_PROGRESS",
    "level": "ENHANCED",
    "requiredDocuments": [
      "GOVERNMENT_ID",
      "PROOF_OF_ADDRESS",
      "SOURCE_OF_FUNDS",
      "PEP_DECLARATION",
      "BENEFICIAL_OWNERSHIP"
    ],
    "verificationTypes": [
      "IDENTITY_VERIFICATION",
      "DOCUMENT_VERIFICATION",
      "ENHANCED_DUE_DILIGENCE",
      "SANCTIONS_CHECK"
    ],
    "startedAt": "2026-01-13T12:00:00.000Z",
    "dueDate": "2026-01-16T12:00:00.000Z",
    "priority": "HIGH"
  }
}

Step 2: Submit Verification Documents

Request
Response

Endpoint: POST /api/v2.1/customer/individual/{customerId}/verificationRequest Body (Identity Verification):

{
  "verificationType": "IDENTITY",
  "verificationData": {
    "documentType": "PASSPORT",
    "documentNumber": "AB1234567",
    "issuingCountry": "US",
    "issuingAuthority": "U.S. Department of State",
    "issueDate": "2020-01-15",
    "expiryDate": "2030-01-14",
    "selfieImage": "data:image/jpeg;base64,/9j/4AAQSkZJRg...",
    "documentFrontImage": "data:image/jpeg;base64,/9j/4AAQSkZJRg...",
    "documentBackImage": "data:image/jpeg;base64,/9j/4AAQSkZJRg...",
    "additionalData": {
      "hologramPresent": true,
      "chipPresent": true,
      "biometricData": true
    }
  }
}

Status: 200 OK

{
  "code": 200,
  "message": "Verification submitted successfully",
  "data": {
    "verificationId": "verif-880e8400-e29b-41d4-a716-446655440030",
    "status": "PENDING_REVIEW",
    "submittedAt": "2026-01-13T12:30:00.000Z",
    "reviewedBy": null,
    "approvalRequired": "POWER_TENANT",
    "estimatedReviewTime": "1-3 business days",
    "nextSteps": [
      "Wait for power tenant review",
      "You will be notified via email when review is complete",
      "Additional documents may be requested if needed"
    ]
  }
}

Document Types

Required Documents by Verification Level

Verification Type	Required Documents
`IDENTITY_VERIFICATION`	PASSPORT or GOVERNMENT_ID
`DOCUMENT_VERIFICATION`	PROOF_OF_ADDRESS
`ENHANCED_DUE_DILIGENCE`	SOURCE_OF_FUNDS, BENEFICIAL_OWNERSHIP, PEP_DECLARATION
`SANCTIONS_CHECK`	All above documents

Document Specifications

Document Type	Accepted Formats	Max Size
PASSPORT	PDF, JPEG, PNG	5 MB
GOVERNMENT_ID	PDF, JPEG, PNG	5 MB
PROOF_OF_ADDRESS	PDF, JPEG	5 MB
SOURCE_OF_FUNDS	PDF	10 MB
PEP_DECLARATION	PDF	5 MB

Step 3: Check Verification Status

Request
Response - Approved
Response - Pending

Endpoint: GET /api/v2.1/verifications/{verificationId}Headers:

Authorization: Bearer {jwt-token}

Status: 200 OK

{
  "code": 200,
  "message": "Verification status retrieved successfully",
  "data": {
    "verificationId": "verif-880e8400-e29b-41d4-a716-446655440030",
    "customerId": "cust-550e8400-e29b-41d4-a716-446655440010",
    "status": "APPROVED",
    "type": "IDENTITY_VERIFICATION",
    "level": "POWER_TENANT_VERIFIED",
    "startedAt": "2026-01-13T12:00:00.000Z",
    "submittedAt": "2026-01-13T12:30:00.000Z",
    "reviewedAt": "2026-01-14T10:00:00.000Z",
    "approvedAt": "2026-01-14T10:00:00.000Z",
    "reviewedBy": "power-tenant-admin-id",
    "completedAt": "2026-01-14T10:00:00.000Z",
    "expiresAt": "2027-01-14T10:00:00.000Z",
    "submittedDocuments": 5,
    "reviewNotes": "All documents verified. Customer identity confirmed.",
    "verificationHistory": [
      {
        "status": "INITIATED",
        "timestamp": "2026-01-13T12:00:00.000Z",
        "actor": "system"
      },
      {
        "status": "IN_PROGRESS",
        "timestamp": "2026-01-13T12:00:00.000Z",
        "actor": "customer"
      },
      {
        "status": "PENDING_REVIEW",
        "timestamp": "2026-01-13T12:30:00.000Z",
        "actor": "customer"
      },
      {
        "status": "UNDER_REVIEW",
        "timestamp": "2026-01-14T09:30:00.000Z",
        "actor": "power-tenant-admin"
      },
      {
        "status": "APPROVED",
        "timestamp": "2026-01-14T10:00:00.000Z",
        "actor": "power-tenant-admin"
      }
    ]
  }
}

{
  "code": 200,
  "message": "Verification status retrieved successfully",
  "data": {
    "verificationId": "verif-880e8400-e29b-41d4-a716-446655440030",
    "status": "PENDING_REVIEW",
    "estimatedCompletionTime": "1-2 business days",
    "submittedDocuments": 5,
    "requiredDocuments": 5
  }
}

Verification Status Flow

Status Descriptions

Status	Description
`INITIATED`	Verification process started
`IN_PROGRESS`	Customer submitting documents
`PENDING_REVIEW`	All documents submitted, awaiting review
`UNDER_REVIEW`	Admin reviewing documents
`APPROVED`	Verification approved ✅
`REJECTED`	Verification rejected ❌
`ADDITIONAL_INFO_REQUIRED`	More documents needed

Verification Approval (Admin)

Request
Response

Endpoint: POST /api/v2.1/verifications/{verificationId}/approveHeaders:

Authorization: Bearer {admin-jwt-token}
X-User-ID: admin-user-id
X-User-Roles: COMPLIANCE_OFFICER

Request Body:

{
  "adminNotes": "All documents verified. Customer identity confirmed.",
  "approvedBy": "ADMIN_USER",
  "approvalReason": "All documents verified for individual customer"
}

Status: 200 OK

{
  "code": 200,
  "message": "Verification approved successfully",
  "data": {
    "level": "TENANT_VERIFIED",
    "approvedBy": "admin-user",
    "approvedAt": "2026-01-14T10:00:00.000Z",
    "verificationId": "verif-880e8400-e29b-41d4-a716-446655440030",
    "status": "APPROVED"
  }
}

Next Step

After verification is APPROVED, proceed to Phase 4: Consent Management.

Phase 4: Consent Management

Accept mandatory consents before activation

​Phase 3: Verification Process

​Verification Levels

​Step 1: Initiate Verification

​Step 2: Submit Verification Documents

​Document Types

​Required Documents by Verification Level

​Document Specifications

​Step 3: Check Verification Status

​Verification Status Flow

​Status Descriptions

​Verification Approval (Admin)

​Next Step

Phase 4: Consent Management

Phase 3: Verification Process

Verification Levels

Step 1: Initiate Verification

Step 2: Submit Verification Documents

Document Types

Required Documents by Verification Level

Document Specifications

Step 3: Check Verification Status

Verification Status Flow

Status Descriptions

Verification Approval (Admin)

Next Step