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FinHub Users (Tenants) Groups

FinHub serves various types of organizations that integrate with our platform to provide financial services to their customers. Each tenant type has specific needs, use cases, and integration patterns.

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Financial Institutions

Traditional financial institutions such as banks, credit unions, and other licensed financial service providers use FinHub to:
  • Modernize their technology stack
  • Launch new digital banking services
  • Expand their product offerings without significant infrastructure investment
  • Improve customer experience through modern interfaces and capabilities
Financial institutions typically have the most comprehensive regulatory compliance requirements and often leverage our full suite of capabilities.

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Fintech Companies

Fintech companies use FinHub to:
  • Accelerate time-to-market for financial products
  • Access banking infrastructure without obtaining banking licenses
  • Scale operations efficiently as they grow
  • Focus on their core value proposition while outsourcing financial infrastructure
Fintech tenants are typically innovation-focused and value our API-first approach and developer-friendly tools.

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Enterprise Organizations

Non-financial enterprises such as retailers, telecommunications companies, and software providers use FinHub to:
  • Embed financial services into their existing products
  • Create new revenue streams through financial offerings
  • Enhance customer loyalty and lifetime value
  • Streamline payment processes and financial operations
Enterprise tenants often start with specific use cases and expand their financial service offerings over time.

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Marketplaces

Online marketplaces and platforms that connect buyers and sellers use FinHub to:
  • Facilitate payments between marketplace participants
  • Manage escrow services
  • Provide financial services to their merchants or service providers
  • Handle multi-party transactions and settlements
Marketplace tenants typically require complex payment flows and multi-party account structures.

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Integration Approaches by Tenant Type

Different tenant types typically prefer different integration approaches:
Tenant TypeCommon Integration ApproachTypical Subscription Tier
Financial InstitutionsCOREX Platform with white-labelingEnterprise or Custom
Fintech CompaniesAPI-first with selective COREX componentsProfessional or Enterprise
Enterprise OrganizationsHybrid approach with embedded componentsVaries by use case
MarketplacesAPI integration with custom workflowsProfessional or Enterprise

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Tenant Operational Requirements

All tenant types require access to the Tenant Operation Panel, but usage patterns differ:
  • Financial Institutions: Comprehensive administrative capabilities, compliance monitoring, and reporting
  • Fintech Companies: Developer tools, analytics, and customer support features
  • Enterprise Organizations: User management, basic reporting, and payment operations
  • Marketplaces: Multi-party transaction management, dispute resolution, and merchant onboarding
Each tenant type receives a tailored onboarding experience and support model based on their specific needs and use cases.